Technology Built Around Your Community.
One connected ecosystem helping homeowners, Board members and management communicate, collaborate and get things done—anytime and from anywhere.
Connected tools for every part of community life.
Blackstone technology brings residents, volunteer leaders and professional management into one coordinated environment.
For Homeowners
Payments, account information, maintenance requests, alteration requests, parking, pool passes and community updates.
For Board Members
Financials, approvals, meetings, homeowner communication, maps, tasks and community oversight.
For Management
Coordinated workflows, reporting, communication and follow-through across the communities we serve.
Manage community life from the palm of your hand.
With the sophisticated Blackstone Management App, you can access all of the tools on the website and more. View your account information, make a payment, request maintenance, report a violation, request a parking pass, submit an HOA alteration request, view pool passes and more.
Improving Your Lifestyle.
My Blackstone™ lets you stay connected to your community association anytime and from anywhere. With just a few clicks, you can communicate with your property manager, Board members or neighbors; pay association fees; update account information and much more.
Blackstone Connect can be customized for your community’s priorities so you can more easily manage your community instead of it managing you.
Learn About Blackstone Connect
Board Member Virtual Desk
Manage meetings, agendas, tasks and important community information.
Architectural Requests
Submit a change request and receive a link to track its progress.
Parking Programs
Help communities manage parking concerns and parking plans.
Maintenance Requests
Request a repair and receive a link to follow the request.
Violation Reporting
Inspect, report and track violations throughout the community.
Online Voting
Owners can securely cast votes through private online polls.
Meet Anton.
Your 24/7 Blackstone Assistant
Anton is Blackstone Management’s proprietary AI-powered assistant, designed to give homeowners faster access to information, updates and everyday assistance.
Whether you need help with your account, a maintenance request, an architectural application or simply finding the right Blackstone resource, Anton is ready to help through the website, mobile application or by phone—24 hours a day, seven days a week.
Account Information & Payments Balances, payment information and account assistance
- Review available account and balance information
- Get guidance on making an assessment payment
- Navigate available payment options
- Locate payment and account resources
Maintenance Requests & Updates Request information, status updates and next steps
- Check an existing request’s status
- Identify information that may still be needed
- Locate maintenance policies and emergency information
- Reach the appropriate resource for personal assistance
Architectural & Alteration Applications Application status, submission guidance and next steps
- Check whether an application is pending
- Get submission guidance and locate forms
- Find community-specific architectural information
- Understand common next steps
Website, Portal & Technology Assistance Help navigating Blackstone’s online tools
- Navigate the website and homeowner portal
- Locate forms, applications and community resources
- Find maintenance, payment and account tools
- Receive basic troubleshooting guidance
Community Information & General Guidance Common questions, procedures and resources
- Find community information and resources
- Get guidance on common association procedures
- Locate forms, policies and important pages
- Get directed to the appropriate resource
Blackstone Board Member Portal
Financial information, maintenance, violations, homeowner records, meetings, invoices and management collaboration together in one secure workspace.
Financial information without the wait.
Review current association financials and supporting records.
Review and approve invoices online.
View documents, ask questions and record Board decisions.
Understand activity by location.
View open violations, maintenance items and location-based community activity.
Follow maintenance work in progress.
See requests, updates, assignments and completion status.
Keep meetings and follow-up together.
View meeting dates, agendas, documents and assigned tasks.
Reach homeowners through the right channel.
Coordinate communications across several delivery methods.
Access homeowner account records.
Authorized Board members can review relevant homeowner and association account information.
Keep vendors and legal matters visible.
Review contacts, documents and status information for the professionals serving the association.
A workspace built for every screen.
Stay connected from a desktop, tablet or mobile device without losing access to important association information.
Tools that make association management easier.
A Cost Management Solution for Associations
Volunteer Board and committee members often help plan events, coordinate maintenance and support community operations. Requiring them to pay personally and request reimbursement can create an unnecessary hardship.
Blackstone partnered with Visa to provide the Blackstone Management Charge Card—a practical option for authorized association expenses.
Straightforward Technology
Blackstone’s tools provide easier access, greater transparency and more efficient collaboration—without requiring homeowners or volunteer leaders to become technology experts.
Web-based and mobile-friendly access keeps community information and useful services within reach.
Self-Serve Center
Fast. Easy. Convenient.
Your community, your time. Our Self-Serve Center makes managing your account simpler than ever.
Designed for everyone: Don’t have a computer? No problem. The Self-Serve Center is simple to use, private and available during business hours.
Available at convenient locations: Find the Self-Serve Center at your community clubhouse, pool or our office.
What can Blackstone Management technology do for you?
Blackstone Management has spent over a decade developing proprietary technology that helps communities operate with greater ease, transparency and collaboration. Our connected tools allow Board members, homeowners and management to work together more efficiently.
