Blackstone Proprietary Technology

    Technologybuilt aroundyour community.

    One connected ecosystem helping homeowners, Board members and management communicate, collaborate and get things done—anytime and from anywhere.

    The Blackstone online portal on a laptop The Blackstone Management mobile app on two phones My Blackstone portal · Blackstone Management app
    Pay association fees
    Request maintenance
    Ask Anton, 24/7
    15+ yrsOf proprietary development
    24/7Assistance with Anton
    iOS + AndroidNative mobile apps
    7Connected tools, one platform
    The Blackstone Ecosystem

    Connected tools for every part of community life.

    Blackstone technology brings residents, volunteer leaders and professional management into one coordinated environment. Choose who you are to see your tools light up.

    Purpose-built—
    not pieced together.

    Blackstone’s technology has been developed and refined around the real-world needs of community associations.

    Blackstone Management App One app. Everything Blackstone.
    One App. Everything Blackstone.

    Community life, in the palm of your hand.

    With the sophisticated Blackstone Management App, you can access all of the tools on the website and more.

    01 — ACCOUNT

    View your account information.

    See your association account details whenever you need them.

    02 — PAYMENTS

    Make a payment.

    Pay association fees right from your phone.

    03 — MAINTENANCE

    Request maintenance.

    Submit a repair request and follow its progress.

    04 — COMPLIANCE

    Report a violation.

    Let management know about a concern in your community.

    05 — PARKING

    Request a parking pass.

    Handle parking requests without a trip to the office.

    06 — ALTERATIONS

    Submit an HOA alteration request.

    Send architectural change requests for review.

    07 — AMENITIES

    View pool passes—and more.

    Everyday community services, all in one place.

    My Blackstone™

    Improving your lifestyle.

    My Blackstone™ lets you stay connected to your community association anytime and from anywhere. With just a few clicks, you can communicate with your property manager, Board members or neighbors; pay association fees; update account information and much more.

    Blackstone Connect can be customized for your community’s priorities so you can more easily manage your community instead of it managing you.

    For Board Members

    Board Member Virtual Desk

    Manage meetings, agendas, tasks and important community information.

    For Homeowners

    Architectural Requests

    Submit a change request and receive a link to track its progress.

    For Communities

    Parking Programs

    Help communities manage parking concerns and parking plans.

    For Homeowners

    Maintenance Requests

    Request a repair and receive a link to follow the request.

    For Communities

    Violation Reporting

    Inspect, report and track violations throughout the community.

    For Owners

    Online Voting

    Owners can securely cast votes through private online polls.

    Blackstone Proprietary Technology

    Meet Anton. Your 24/7
    Blackstone assistant.

    Anton is Blackstone Management’s proprietary AI-powered assistant, designed to give homeowners faster access to information, updates and everyday assistance—through the website, mobile application or by phone, 24 hours a day, seven days a week.

    Anton, Blackstone Management digital assistant
    Available 24/7
    Mobile App Website By Phone
    AntonBlackstone AI assistant
    Sample conversation
    Hi, I’m Anton—Blackstone Management’s AI assistant. Pick a topic below to see how I can help.
    Ask Anton about
    Smart technology.
    Real management.

    Anton works alongside the Blackstone Management team to expand access, improve response times and make everyday information easier to reach. When personal attention is needed, our professional management team remains here to help.

    Blackstone Proprietary Technology

    The Board Member Portal. One secure workspace.

    Financial information, maintenance, violations, homeowner records, meetings, invoices and management collaboration—together in one secure workspace. Click through the modules.

    Board Member Portal
    Blackstone Management
    Real-Time Visibility

    Financial information without the wait.

    Review current association financials and supporting records.

    Balance Sheet
    Income & Expense Report
    Budget Comparison
    Check Register
    Paid Invoices
    Account Activity
    Secure Board Action

    Review and approve invoices online.

    View documents, ask questions and record Board decisions.

    View Supporting Documents
    Review Invoice Details
    Ask Management a Question
    Approve or Decline
    Community-Wide Perspective

    Understand activity by location.

    View open violations, maintenance items and location-based community activity.

    Maintenance Locations
    Open Compliance Matters
    Community Assets
    Board Follow-Up Items
    Request to Resolution

    Follow maintenance work in progress.

    See requests, updates, assignments and completion status.

    1Submitted
    2Management Review
    3Vendor Assigned
    4Scheduled or Completed
    Prepared and Organized

    Keep meetings and follow-up together.

    View meeting dates, agendas, documents and assigned tasks.

    Upcoming Meetings
    Meeting Agendas
    Supporting Documents
    Board Follow-Up
    Multi-Channel Outreach

    Reach homeowners through the right channel.

    Coordinate communications across several delivery methods.

    Email Notices
    Text Messages
    Mobile Push Notifications
    Portal Alerts and Automated Calls
    Authorized Information

    Access homeowner account records.

    Authorized Board members can review relevant homeowner and association account information.

    Contact Information
    Property Information
    Account Statements
    Relevant Account Activity
    Professional Oversight

    Keep vendors and legal matters visible.

    Review contacts, documents and status information for the professionals serving the association.

    Vendor Directory
    Service Information
    Association Counsel
    Matter Status and Documents
    Access From Anywhere

    A workspace built for every screen.

    Stay connected from a desktop, tablet or mobile device without losing access to important association information.

    Responsive Desktop Access
    Tablet-Friendly Layout
    Mobile Access
    Secure Association Information

    Board members: interested in a walkthrough of your portal?

    Talk to a Blackstone representative
    New · Exclusive to Blackstone Communities

    The Meeting Center. Collaborate on your schedule.

    An optional, branded meeting space for Blackstone-managed Boards, committees and volunteers—included at no cost. Management continues to host your Board meetings; the Meeting Center gives your volunteers a secure place to collaborate whenever they choose.

    • Join right in the browser—no account or download required
    • Host-controlled admission, muting, screen sharing and chat
    • Quick polls, speaker timers, agendas and motion records
    • Built for mobile, so attendees can join from their phones
    • Reserve a time through a simple, staff-approved booking request
    Meeting Room BLIVE
    Host
    Board Member
    Committee
    Homeowner
    Speaker timerReady
    2:00
    Quick pollTap to vote
    Should the committee move forward with the plan as discussed?

    Illustrative preview · try the timer and poll

    Blackstone Management Charge Card In partnership with Visa
    Not a Credit Card No Long-Term Commitment Temporary or Recurring
    For Boards & Committees

    A cost management solution for associations.

    Volunteer Board and committee members often help plan events, coordinate maintenance and support community operations. Requiring them to pay personally and request reimbursement can create an unnecessary hardship. Blackstone partnered with Visa to provide the Blackstone Management Charge Card—a practical option for authorized association expenses.

    1
    Use the card for an authorized expenseEvent supplies, maintenance needs and community operations.
    2
    No personal out-of-pocket costVolunteers aren’t asked to front association expenses.
    3
    Use it temporarily or on a recurring basisNo long-term commitment required.
    1
    The volunteer pays personallyTheir own money covers an association expense.
    2
    They submit a reimbursement requestMore paperwork for someone already giving their time.
    3
    They wait to be repaidAn unnecessary hardship on a volunteer.
    Introducing Our New

    Self-Serve Center. Fast. Easy. Convenient.

    Your community, your time. Our Self-Serve Center makes managing your account simpler than ever.

    Blackstone Management Self-Serve Center kiosk
    Designed for everyone

    Don’t have a computer? No problem. The Self-Serve Center is simple to use, private and available during business hours.

    Available at convenient locations

    Find the Self-Serve Center at:

    Your community clubhouseThe poolOur office
    A homeowner using Blackstone technology on a phone and laptop
    Designed for Real People

    Powerful technology. Straightforward to use.

    Blackstone’s tools provide easier access, greater transparency and more efficient collaboration—without requiring homeowners or volunteer leaders to become technology experts.

    • 01Easier accessWeb-based and mobile-friendly, so useful services stay within reach.
    • 02Greater transparencyCommunity information is visible to the people who need it.
    • 03More efficient collaborationBoard members, homeowners and management work together in one place.
    Technology With a Purpose

    What can Blackstone technology do for you?

    Blackstone Management has spent more than 15 years developing proprietary technology that helps communities operate with greater ease, transparency and collaboration.