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ACH & Credit Card Authorization – Terms & Conditions

By submitting your banking or credit card information through our website, you authorize Blackstone Management and its Financial Institutions and affiliates to initiate recurring automatic debits for assessments, dues, fees, and other charges approved by your association, subject to the following terms and conditions:

Authorization & Scope

  • You authorize Blackstone Management and its Financial Institutions and affiliates to automatically debit your designated bank account or charge your credit card for all recurring association assessments, including but not limited to monthly, quarterly, or annual dues.
  • This authorization includes any future assessment changes adopted as part of the association’s annual budget or approved by the Board of Directors, without requiring a new authorization.
  • You are fully responsible for reviewing and providing up to date and accurate information. If payments or debits are returned by the financial institutions due to inaccurate information that is your responsibility to cover all fees and charges related to this issue.

Changes to Assessment Amounts

  • Auto debit amounts may change annually or periodically based on approved budgets, special assessments, or other lawful charges.
  • It is the owner’s responsibility to review all budget notices, assessment communications, and account statements.

Responsibility for Account Funds

  • Blackstone Management and its Financial Institutions and affiliates are not responsible for overdrafts, insufficient funds fees, or bank charges resulting from auto debits.
  • You are responsible for ensuring sufficient funds are available at the time of each scheduled debit.

Account Updates

  • If you change your bank account, credit card, expiration date, or financial institution, you must update your payment information promptly through the owner portal or by contacting our office.
  • Failed payments due to outdated or incorrect information remain the owner’s responsibility and may result in late fees, returned payment fees, or other enforcement actions permitted by the governing documents.

Cancellation of Auto Debit

  • Auto debit remains in effect until canceled by request in writing.
  • Cancellation requests must be submitted in writing or completed through the owner portal and received prior to the next scheduled debit.
  • Terminating ownership of a property does not automatically cancel auto debit unless written notice is provided.

Returned or Rejected Payments

  • Payments returned or rejected for any reason may be subject to applicable returned payment fees, late fees, or other charges as allowed by the association’s governing documents and applicable law And Blackstone Management standard operating procedures.

Processing & Timing

  • Debit dates are determined by the association’s assessment schedule and payment processing timelines.
  • Processing delays caused by banks, payment processors, or holidays are beyond our control.

No Liability for Third-Party Processing

  • Blackstone Management is not liable for errors or delays caused by banks, credit card companies, or third-party payment processors.

Acceptance of Terms

  • By submitting your auto debit information, you acknowledge that you have read, understand, and agree to these terms and conditions and authorize Blackstone Management to process payments accordingly.
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