Auto Debit (ACH & Credit Card) Authorization – Terms & Conditions
- Home
- »
- Terms & Policies
- »
- Auto Debit (ACH & Credit Card) Authorization – Terms & Conditions
Auto Debit Authorization
Terms and conditions governing recurring ACH bank drafts and credit card payments for association assessments, dues, fees and other approved charges.
By submitting your banking or credit card information through our website, you authorize Blackstone Management and its financial institutions and affiliates to initiate recurring automatic debits for assessments, dues, fees and other charges approved by your association, subject to the terms and conditions outlined below.
Auto Debit Terms & Conditions
Select any section below to review the applicable requirement.
Authorization & Scope
You authorize Blackstone Management and its financial institutions and affiliates to automatically debit your designated bank account or charge your credit card for recurring association assessments, including monthly, quarterly or annual dues.
Your authorization also applies to future assessment changes that are adopted through the association’s annual budget or otherwise approved by the Board of Directors. A new authorization is not required solely because the assessment amount changes.
You are responsible for reviewing your payment information and providing information that is current and accurate.
If a debit or payment is returned by a financial institution because inaccurate information was provided, you are responsible for the associated fees and charges.
Changes to Assessment Amounts
Automatic debit amounts may change annually or at other times based upon approved association budgets, special assessments or other lawful charges.
Owners are responsible for reviewing budget notices, assessment communications and account statements so they remain informed about the amounts due on their accounts.
Responsibility for Account Funds
Blackstone Management and its financial institutions and affiliates are not responsible for overdrafts, insufficient-funds fees or other bank charges resulting from an automatic debit.
You are responsible for ensuring that sufficient funds are available in the designated account at the time each scheduled debit is processed.
Updating Your Payment Information
If you change your bank account, credit card, expiration date or financial institution, your payment information must be updated promptly through the owner portal or by contacting our office.
Failed payments resulting from outdated or incorrect information remain the owner’s responsibility and may result in late fees, returned-payment fees or other enforcement actions permitted by the governing documents.
Cancellation of Auto Debit
Automatic debit remains in effect until a cancellation request is properly submitted.
Cancellation requests must be made in writing or completed through the owner portal and must be received prior to the next scheduled debit.
Owners should not assume that automatic debit has been canceled unless the cancellation request has been properly submitted.
What Happens to Auto Debit When I Sell My Property?
Terminating ownership of a property does not automatically cancel auto debit.
A written cancellation request must still be provided. Owners are responsible for managing and canceling their automatic payment arrangements in connection with the sale of the property.
Returned or Rejected Payments
A payment that is returned or rejected for any reason may be subject to applicable returned-payment fees, late fees or other charges allowed under the association’s governing documents, applicable law and Blackstone Management’s standard operating procedures.
Processing & Timing
Debit dates are determined by the association’s assessment schedule and applicable payment-processing timelines.
Processing delays caused by banks, payment processors or holidays are outside Blackstone Management’s control.
Third-Party Processing
Blackstone Management is not responsible for errors or delays caused by banks, credit card companies or third-party payment processors.
Acceptance of Terms
By submitting your automatic debit information, you acknowledge that you have reviewed, understand and agree to these terms and conditions and authorize Blackstone Management to process payments in accordance with this authorization.
How Auto Debit Works
A simple overview of the recurring payment process.
Provide Payment Information
Submit your designated bank account or credit card information for recurring association payments.
Payments Process Automatically
Approved recurring assessments and other authorized charges are processed according to the association’s payment schedule.
Keep Your Information Current
Review account statements and promptly update banking or card information whenever it changes.
Your Auto Debit Responsibilities
Automatic payment makes paying easier, but the owner remains responsible for maintaining the payment arrangement.
Ensure sufficient funds or available credit are present when each scheduled payment is processed.
Review budgets, assessment notices and account statements for changes to amounts due.
Promptly update bank accounts, card numbers, expiration dates and financial institution information when changes occur.
Submit a cancellation through the owner portal or in writing before the next scheduled debit when automatic payment should stop.
Authorization & Acceptance
By submitting banking or credit card information for automatic payment, you acknowledge that you have read, understand and agree to these Auto Debit Authorization Terms & Conditions and authorize Blackstone Management to process payments accordingly.

