The information provided on this page is generalized. For specific information related to your community, please review the bylaws or community guidelines.
BLACKSTONE INSPECTOR’S DESK

Let’s keep your community looking its best.

Understand a violation notice, report a correction, or find the guidance you need to take the next step.

Close a violation Explore guidance
QUICK ACTIONS

How can we help?

Go directly to the action you need.

Close a violationReport that you’ve corrected an issue and submit supporting information.Get started ↗ Request more timeAsk for an extension based on your community’s violation policy.Request a hold ↗ Report a concernBring a potential community violation to our attention.Report a violation ↗ HELP WITH REPAIRSFind a vendorNeed help correcting an issue? Find a vendor for maintenance or repairs.Find a vendor ↗

This page provides general guidance. Your association’s bylaws and community guidelines control the requirements for your property.

UNDERSTAND THE PROCESS

What happens after an inspection?

Our inspections help communities stay safe and well maintained. If we notice a concern, the notice you receive explains the issue and how to respond.

01

Review your notice

Look for the description, inspection date, violation ID, photo when provided, and response instructions.

02

Take action

Correct the issue or request additional time through the hold request form if your association permits it.

03

Let us know

Use the link on your notice or the “Close a violation” button to report the correction. Attach a photo if requested.

If a violation remains open, additional notices or a hearing may follow under your association’s rules. Read the violations process (PDF) ↗

HELPFUL GUIDANCE

Common questions and concerns

Choose a topic to see practical guidance. Rules vary by community, so check your association documents for the exact standard.

Why do communities have covenants?
Covenants set shared expectations for property appearance and use. They help residents enjoy their homes and common spaces while supporting a consistent neighborhood appearance. A first notice often brings an oversight to your attention so you can address it.
What are the most common exterior issues?
We commonly see grass and landscaping that need attention; siding, decks, or steps that need power washing; trim, garage doors, or shutters that need painting; and trash or recycling containers stored in view outside collection times. Check your community’s specific rules before making a change.
What should I know about lawns and landscaping?
A common guideline is grass around 3–4 inches high, with regular mowing, trimming, watering, and weed control. Your community’s governing documents may set different requirements.
How should trash cans and recycling bins be stored?
Many communities require containers to be stored out of public view outside collection days, such as in a garage, behind the home, or behind appropriate screening.
What about vehicles, boats, and recreational vehicles?
Many communities restrict inoperable or unregistered vehicles, parking on grass, and visible storage of boats or recreational vehicles. Review your association’s documents for the exact rules and approved parking surfaces.
How do I report a noise complaint?
If it is practical, consider talking with your neighbor. You can also report a concern so the association can send a notice. The board and management may have limited options for ongoing noise issues; contact local law enforcement if noise continues. Read more about noise complaints ↗
Do I need approval for exterior improvements?
Submit an exterior alteration application before starting work when your community requires it. Unapproved changes that do not meet the guidelines may have to be changed or restored.
What should I expect at a violation hearing?
A hearing is an opportunity to discuss an open violation with the board and explain the circumstances. If your hearing is virtual, use the hearing notice at the top of this page during its scheduled availability. Read the hearing guide (PDF) ↗