Amenities Management

    Amenities management

    Better experiences, smoothly run.

    People, programs, and day-to-day oversight for the spaces your community uses most.

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    How we work

    Thoughtful management behind every amenity.

    Blackstone continually refines the systems and procedures that keep amenity spaces running smoothly. From staff training to pool maintenance and repair, we focus on the operational details that shape the daily experience.

    Our amenity management clients have an average retention of more than five years. We bring that experience to facilities of different sizes and needs.

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    Services we provide

    Management for a wide range of amenities.

    We support residential, corporate, resort, and community spaces with day-to-day operations and tailored programming.

    Amenity types

    Luxury residential fitness centers and spas
    Corporate wellness centers
    Resort and hotel spas and fitness centers
    Community clubhouses

    Amenities services

    • Daily operations supervision
    • Signature day spa services
    • Comprehensive fitness offerings
    • Social programming
    • Targeted wellness programs
    • Pool management
    • Concierge services
    Specialized support

    The right team for each space.

    From a self-managed clubhouse to a staffed fitness center or front desk, our services address the work behind the experience.

    Self-managed communities

    Support for communities with clubhouses and other amenities.

    • Event booking website
    • Virtual security
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    Fitness centers

    • Daily fitness center oversight
    • Ongoing team training on NFC/client-approved systems
    • Personal training
    • Social programming
    • Group activity classes
    • Fitness and wellness programming
    • Maintenance and repairs

    Concierge and front desk

    • Front desk staffing and management
    • Package procurement
    • VIP loyalty card
    • Lobby and access point monitoring
    • Lifestyle programming
    • Booking services
    Included technology

    Manage more with the Blackstone app.

    Digital tools help board members and residents stay connected to important community work.

    Blackstone Management app

    Board Member Virtual Desk

    Meeting dates, agendas, tasks, and important board information.

    Maintenance Requests

    Submit a repair request and receive an email link to track its progress.

    Architectural Requests

    Submit a change request and receive an email link to track its progress.

    Violation Reporting

    Inspect and track owner violations for the community.

    Parking Programs

    Parking passes and plans help communities manage access.

    Online Voting

    Owners can log in and cast a vote in a private poll.

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    Beyond the amenities

    Additional ways we can help.

    Financial reporting

    Clear financial information to support decisions about your association.

    Remote management

    Additional support for communities managing operations remotely.

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    Included technology

    Tools for requests, board work, parking, voting, and more.

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    Let’s talk about your amenities.

    Our trained, bonded team can discuss the right management support for your community.