Association Management

    HOA & condominium management

    A stronger partner for your community.

    Professional association management that brings board support, sound financial practices, maintenance oversight, and connected tools together.

    Request a management proposal Explore our services
    Built around your association

    Your board has a lot to manage. We bring the team to help.

    Managing a successful association takes time, sound judgment, and reliable follow-through. Blackstone Management puts its people, processes, and resources to work for your community every day.

    We introduce programs that can save time and money, help identify vendors suited to your needs, and assemble an account team to support operations, finances, staffing, maintenance, newsletters, and community websites.

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    Services we provide

    The full scope of association management.

    Board administration, financial stewardship, and care for common property are connected parts of one management plan.

    01 / COMMUNITY

    Management services

    • Prepare needed information for scheduled board meetings.
    • Provide notice of and attend annual association meetings.
    • Review vendor contracts periodically for cost effectiveness.
    • Assist with drafting the annual budget.
    • Inspect properties and follow up on governing document compliance.
    • Respond to member inquiries and requests through trained Community Services personnel.
    • Coordinate community website hosting, design, and technical support.
    • Provide a comprehensive training program for new board members.
    02 / FINANCIAL

    Accounting services

    • Receive and bank assessment payments.
    • Follow up on delinquent assessments.
    • Manage accounts payable in a timely manner.
    • Prepare and distribute monthly financial reports.
    • Coordinate the legal process for assessment collections.
    • Facilitate an annual audit by an independent auditor selected by the board.
    • Manage online payment options.
    • Provide financial training for new board members.
    03 / PROPERTY

    Maintenance services

    • Coordinate maintenance and repair of common elements.
    • Use our in-house maintenance team where appropriate.
    • Solicit bids for work outside the management team’s scope.
    • Supervise common element repairs and capital reserve projects.
    • Provide 24-hour emergency service access to homeowners.
    • Recommend preventive maintenance to the board.
    • Perform scheduled common element inspections.

    The service plan for each association is set by its management agreement and governing documents.

    A practical guide for boards

    What should you expect from a management company?

    Review Blackstone’s guide to five benefits your management partner should provide as you evaluate support for your community.

    Read the top five benefits
    Included technology

    Useful tools for boards and owners.

    The Blackstone Management app gives board members and homeowners practical ways to handle meetings, requests, approvals, parking, and voting. These tools are included with association management.

    Board Member Virtual Desk

    Manage meeting dates and agendas, track tasks, and store important association information.

    Maintenance Requests

    Submit a repair request and receive an email link to follow its progress.

    Architectural Requests

    Submit a change request and receive an email link to track its status.

    Violation Reporting

    Document, inspect, and follow up on owner violations to support community standards.

    Parking Programs

    Manage parking passes and support community parking plans.

    Online Voting

    Give eligible owners a way to sign in and cast a vote in a private online poll.

    Blackstone proprietary technology

    Technology designed around your community.

    Blackstone Management has developed a connected suite of proprietary technology to give board members and homeowners easier access to financial information, requests, approvals, communications, and everyday community services—all while helping associations operate with greater transparency and efficiency.

    Explore our technology
    Get to know Blackstone

    Homeowner association management.

    Watch a short introduction to the work and support behind our association management services.

    Board and owner resources

    Information within reach.

    Let’s talk about your association.

    Tell us about your community, board priorities, and management needs. We’ll help you consider the right scope of service.